My sign-in code has not arrived. What should I do?
Check the email address and spam folder, then request a fresh sign-in email if needed.
- Check that you entered the right email address. For an invitation, use the address your host invited.
- Look in spam, junk and any filtered inbox folders.
- If the email still has not arrived, return to the sign-in form and request another. If the form asks you to wait, wait before trying again.
The sign-in email includes a link and a six-digit code. You can enter the code on the device where you started signing in.
If an older link no longer works, request a fresh email from the invitation or sign-in page. Never forward your sign-in email or share the code. If you are still stuck, contact us.
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