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How do I change the sender name or let guests reply to me?

Open Settings on Messaging for the sender name and what happens when a guest hits Reply. Your own notice emails are on your account’s Notifications tab.

Open Manage → Messaging and press Settings on its band (in the app, its settings mark). Under From are Sender name and Replies. Email from in the event's own settings, on the Overview, leads there too, and Done brings you back. In an app version before 1.3, open Manage → Settings → Email.

Sender name

Choose the name you want guests to recognize. Emails still include via Cut the Cake in the sender line. Until the event has a name to send from, invitations and messages to guests wait: the send asks for the name first rather than using your email address.

When a guest hits Reply

Choose what happens to a guest's reply to one of your emails:

  • Through Cut the Cake. This is the setting for a new event. A reply goes to an address nobody reads, and your emails say so and point guests to Ask on their own page for the event instead. A question asked there appears in your notification bell and under Questions in Messaging, and is emailed to the host and co-hosts. Reply to that email to answer: your reply goes to the address the guest asked from, and only to them.
  • Send to my email. Replies go to the host's own address, so every guest will see it, and an email already sent cannot be taken back. Only the host can choose this, because the address is theirs, and it goes back to the first setting whenever the event gets a new host, so the new host decides for their own address.

Co-hosts can change the sender name. Where replies go is the host's choice alone: a co-host sees it and the reason, without changing it. Other event roles may be able to read these settings without changing them.

Emails to you

Whether you are emailed about an event is your own choice, not the event's. On the website, choose Account from the account control at the top of the page (your initials) and open the Notifications tab. Every event you host, help with or are invited to has a row; open one for its switches, under Email. In the app, open Account → Communication preferences, or Account → Emails to you in an older version, where there is a row for each event you host or help with. For each event:

  • Answers: Every answer sends an email each time a guest answers; Once a day sends one email at 6 pm in the event's time zone listing that day's answers, and nothing on a day with none; Off sends none. An event that takes no RSVPs reads No RSVP there.
  • Questions: an email when a guest asks you something.
  • Reminders: an email when the event needs something from you, such as a draft that hasn't been published with the date getting close, no answers a few days after the invitations went, an invitation that didn't arrive, or the event filling up. A few days before the event it also sends the final numbers.

Everything is on until you change it, and a change affects only your own copy. On the website, Turn off everything above the list turns off every email and text about every event, past ones included, after a second press to confirm. Search, or press Filter beside the search and choose a chip, first to narrow it, such as Turn off email for these 3 under Emailing you. Once nothing is on, the same button reads Turn on everything: it asks whether answers come as Every answer or Once a day, then turns every email back on for the events still ahead. Texts stay off. Events you start later begin with everything on. Reminders, questions and answers still appear in the notification bell, and every answer is on the Guests tab. An older version of the app shows only Answers and Questions, as switches.

Each of these emails has a link at the foot that changes the setting for that event in one press, without signing in. On a busy day, an answer email also offers Get these once a day.

A guest who changes their answer several times in a few minutes sends you one email right away, then one more about ten minutes later with their latest answer.

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