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How do I delete my account?

Use Delete account at the foot of Account → Settings and review the consequences before confirming.

On the website, open Account, press Settings at the top of the page and choose Delete account at its foot. In the app, Delete account is at the foot of the Account screen. Review the confirmation. It identifies the events that will be deleted and any shared events that stay with other hosts or the venue. Photos, guestbook notes, nametags, song requests, and award nominations and votes you added to other people's events are deleted with the account.

Use Download everything first if you want an export (Download your data in the app). If a plan goes with your account, asking to delete turns off its renewal. You keep the plan until its paid period ends or the account is deleted, whichever comes first, and nothing is refunded. Restoring your account turns renewal back on, unless you had already canceled it yourself. A plan bought in the app is the exception. An App Store subscription keeps renewing until you cancel it in your App Store account settings. A Google Play subscription keeps renewing until you cancel it in Google Play, and is canceled when your account is deleted.

You can restore your account within 30 days. Sign back in and use the restoration bar offered on the screen. Signing in alone does not restore the account. If you cannot reach that control, contact us within that window.

Do not use account deletion as a substitute for canceling renewal. For renewal settings, see How do I manage or cancel my plan?.

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